White Papers

EXR Adopts High Performance Database to Support Future Growth

Category: Data Management, Enterprise Applications

Tags: data mining, erp, customer service, crm, marketing, management, data

Overview EXR Korea had ambitious growth plans when it launched in 2001. The company believed there was a large market for its products among Korea's fashion-conscious youth, who are quick to adopt overseas trends. To sustain the expected rapid growth, the company selected Oracle Database, due to the solution's high performance and scalability. The Oracle solution underpinned the company's Enterprise Resource Planning (ERP) system, used for order management, sales, customer service, and distribution and logistics. Oracle Database is also driving EXR Korea's Customer Relationship Management (CRM) system. The company integrated marketing and data mining systems to create the CRM solution, enabling managers to analyze customer data and develop effective advertising campaigns.

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher: Oracle
File Format: PDF
Date Published: Feb 9, 2008
Format: Case Studies
Topics: CRM Software, ERP, Database Management

Similiar White Papers

VFI Accelerates Product Development With Standardized and Reliable Data Infrastructure

Verwaltungsgesellschaft Fur Informationsysteme GmbH (VFI) is an IT consulting firm specializing in Customer Relationship

Publisher: Oracle | Tags: crm, data, erp, it consulting, it support, product development

Top 10 DMVs for Easier SQL Server Monitoring

Dynamic Management Views (DMVs) don't have to be mysterious! In this Quest Software Pain-of-the-Week webcast, join SQL S

Publisher: Quest Software | Tags: crm, erp

How to Improve Customer Service

Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero,

Publisher: Oracle | Tags: crm, erp, management

mySAP Customer Relationship Management Increases Information Consistency at Siemens

The name Siemens has always stood for state-of-the-art technology. Striving to offer even better service to its customer

Publisher: SAP | Tags: crm, data, database, erp, mysap

Empowerment as a Growth Strategy

There is a strong technology element to employee empowerment. All levels of management and customer-facing employees nee

Publisher: Oracle | Tags: crm, erp, management

Oracle White Papers

Featured white papers

The Value of Location Intelligence in the Communications Industry

Pitney Bowes

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...

Download now »
Best Practices for Translating Customer Satisfaction into Revenue

Citrix Online

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...

Download now »
HP print solutions and 3M

Hewlett-Packard (HP)

The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...

Download now »