White Papers

Better Together With Microsoft Dynamics CRM

Tags: business software, crm, software, applications

Overview Microsoft makes significant investments in delivering products and technologies that work together and enable people-ready businesses. This vision is centered on providing the right tools to help people realize their potential. Microsoft Dynamics CRM business software achieves this goal by bringing Customer Relationship Management (CRM) together with versatile Microsoft products and technologies to provide with a wide choice of capabilities to enhance the business. Microsoft Dynamics CRM gives the applications and capabilities one need to easily create and maintain a clear view of customer interactions from first contact through purchase and post-sales.

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher: Microsoft
File Format: PDF
Date Published: Mar 29, 2008
Format: White Papers
Topics: CRM Software

Similiar White Papers

SOA ...Now What

The paper looks at the history of systems integration, workflow and BPM applications and the benefits possible from coup

Publisher: DSt | Tags: applications, crm, soa, systems integration

Measuring the Pain: What is Fragmented Communications Costing Your Enterprise?

In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. T

Publisher: Siemens | Tags: crm

Understanding Your Customer: Segmentation Techniques for Gaining Customer Insight and Predicting Risk in the Telecom Industry

The explosion of customer data in the last twenty years has increased the need for data mining aimed at Customer Relatio

Publisher: SAS Institute | Tags: crm, customer service, data, data mining

Fiditalia Offers Flexible Information Systems to Support Development of Consumer Credit

Fiditalia S.p.A. has been one of Italy's biggest consumer credit companies for 25 years, with more than one million acti

Publisher: Oracle | Tags: crm, sms

Midmarket ERP Comparison Guide

Thoroughly researched by Inside ERP's ERP analyst community, this is an unbiased comparison of midmarket and enterprise-

Publisher: Inside ERP | Tags: erp, management, tco

Microsoft White Papers

Guide to Creating and Configuring a Server Cluster under Windows Server 2003

Featured white papers

The Value of Location Intelligence in the Communications Industry

Pitney Bowes

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...

Download now »
Best Practices for Translating Customer Satisfaction into Revenue

Citrix Online

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...

Download now »
HP print solutions and 3M

Hewlett-Packard (HP)

The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...

Download now »