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Business Solutions Provider Improves Profitability and Credibility Through Training

Overview Helios-IT specializes in the implementation, support, and training of solutions based on Microsoft technology. To take advantage of the increasing market demand for Customer Relationship Management (CRM) solutions and support, Helios-IT launched a practice that focuses specifically on Microsoft Dynamics CRM. To effectively implement the business management solution and offer quality training to customers, the company needed to get the team of four consultants trained and certified in Microsoft Dynamics CRM. Fortunately, as a member of the Microsoft Services Partner Advantage program, Helios-IT enjoys access to all the necessary resources and support offered by Microsoft. By investing in consultant certification, Helios-IT has increased revenue through training services and boosted sales through credibility as a trusted provider.

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Publisher: Microsoft
File Format: WORD
Date Published: Apr 2, 2008
Format: Case Studies
Topics: CRM Software, Business Management

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