White Papers
CRM: The Essential Guide - Five Principles for CRM Success
Category: IT Management, Enterprise Applications
Overview This paper distills insights from Pivotal CRM customers and prospects, industry analysts, and journalists into five key principles for CRM success. These five principles can be used as a guide for selecting the right solution, and ultimately, delivering CRM success. The paper features real-world lessons in CRM from companies including Allianz Dresdner Asset Management, Beazer Homes USA, Centex Homes, Centra Software, ESRI, Farm Credit Services of America, Flag Choice Hotels Limited, FPDSavills, Sharp Electronics, Syngenta, and many more.
- Publisher
- Pivotal CRM (CDC Software)
- File Format
- Date Published
- Mar 18, 2009
- Format
- White Papers
- Topics
- Call Center - Contact, Customer Support Services
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