White Papers
AutoSelection (GR) Improves Operational Efficiencies With Customer Relationship Management Solution
Overview AutoSelection (GR) wanted to replace paper-based customer records and isolated e-mail histories with a comprehensive Customer Relationship Management (CRM) system that integrates with the company's mobile workforce tools and deploy a subscription-based software solution to avoid maintenance overhead and costly software license updates. The challenge was to introduce customer tracking, reporting, and statistical analysis and manage more complex sales and part-exchange transactions. AutoSelection (GR) deployed Oracle CRM On Demand, breaking down information silos and instilling proven best practices through intuitive sales, service, and contact processes.
- Publisher
- Oracle
- File Format
- Date Published
- Jul 30, 2009
- Format
- Case Studies
- Topics
- CRM Software, Software Engineering
Similiar White Papers
BitRock Case Study: SugarCRM
SugarCRM is the world's leading provider of commercial open source Customer Relationship Management (CRM) software. As a
Publisher: BitRock | Tags: crm, linux, mac, mac os, mac os x, open source, os, os x, php, software
Performance Engineering for a Siebel Stars Application
The company is one of the largest financial institutions in Saudi Arabia, with a valued presence in and around the Middl
Publisher: AppLabs | Tags: applabs, business process, crm, data, realistic
CRM Catches the SaaS Wave
According to Gartner, by 2008 more than 50% of all software will be purchased as a service. The CRM Industry leads the S
Publisher: SAS Institute | Tags: applications, crm, saas, software
Retailers' Response to the Global Economy Downturn ¿ Enabling Immersive Shopping Experiences
The global retail industry is now moving towards the attainment of total immersive shopping experience (ISE) abilities ?
Publisher: Oracle | Tags: crm, management, software
Epicor Software Case Study: Anglican Retirement Village
The Anglican Retirement Village (ARV) is using a leading edge Customer Relationship Management (CRM) system to create ma
Publisher: Epicor Software | Tags: crm
Oracle White Papers
A Taxonomy of the Linux Network Stack
This paper tries to give readers not familiar with the Linux network stack a gentle introduction to the fundamental conc
GUIDEBOOK: ORACLE'S SIEBEL CRM ON DEMAND
Oracle's Siebel CRM On Demand has leveraged its history and experience in CRM to provide customers with deeper functiona
Oracle Forms 10g - Forms Look and Feel
Oracle Forms application have traditionally behaved as, and looked like, desktop applications. Even when Oracle Forms ap
Publisher: Oracle | Tags: applications, css
Oracle Blends Managed Services With OnDemand Pricing
Growing businesses are increasingly realising that Managed Services offer a scalable, flexible route forward. This white
Publisher: Oracle
Ten Things to Know About Grid Computing on Windows
This Oracle whitepaper offers insights into Oracle Grid.A grid allows a business to add capacity, cheaply, whenever it i
Publisher: Oracle | Tags: application server, computing, database, server
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7