Latest Customer Management White Papers

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silicon.com > White Papers > IT Management > Business Functions

Microsoft Dynamics CRM Online - Free Six-Month Trial

Microsoft Dynamics CRM Online - Free Six-Month Trial

Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a Read more

Dec 17, 2009

silicon.com > White Papers > Enterprise Applications > Enterprise Planning

Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant

Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant

CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to updat Read more

Dec 17, 2009

silicon.com > White Papers > IT Management > IT Infrastructure

Ingersoll Rand Increases Business Agility With Microsoft Online Services

Ingersoll Rand Increases Business Agility With Microsoft Online Services

Ingersoll-Rand Company Limited is a $13 billion global diversified industrial corporation. The company conducts manufact Read more

Dec 17, 2009

silicon.com > White Papers > Networking and Communications > Network Technologies

Volume Activation Operations Guide

Volume Activation Operations Guide

Microsoft® Volume Activation helps Volume Licensing customers automate and manage the activation process. This document Read more

Dec 17, 2009

silicon.com > White Papers > Enterprise Applications > Customer Management

Wholesalers Move Toward Intelligent Warehouses

Wholesalers Move Toward Intelligent Warehouses

For wholesalers, even the most organized warehouse is a source of cost and inefficiencies, ranging from basic overhead a Read more

Dec 17, 2009

silicon.com > White Papers > Enterprise Applications > Customer Management

Top 5 Reasons to Implement Insight-Driven Inventory Management

Top 5 Reasons to Implement Insight-Driven Inventory Management

Planning in a vacuum is no longer an option. Retailers and suppliers must work together to create a merchandise mix that Read more

Dec 16, 2009

silicon.com > White Papers > IT Management > Business Functions

Transform your Multi-Channel Customer Experience:  Advantages of Customer Communications Management

Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management

Improving the way you communicate with customers effectively managing and delivering more personalized and unified custo Read more

Dec 15, 2009

silicon.com > White Papers > Enterprise Applications > Enterprise Planning

The bottom line on asset availability

The bottom line on asset availability

Keeping your plant assets up and running is crucial to productivity and profit, but most facilities don't really know if Read more

Dec 15, 2009

silicon.com > White Papers > Networking and Communications > Network Technologies

Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server

Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server

Adobe Flash Media Server provides a secure and affordable alternative to progressive downloading of content and can be u Read more

Dec 15, 2009

silicon.com > White Papers > Enterprise Applications > Customer Management

Aberdeen - A Fresh Look at SAP's Software as a Service (SaaS) Solution

Aberdeen - A Fresh Look at SAP's Software as a Service (SaaS) Solution

After a year of silence surrounding SAP's newest Enterprise Resource Planning (ERP) solution, SAP Business ByDesign is b Read more

Dec 14, 2009