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Latest Customer Management White Papers
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silicon.com > White Papers > Enterprise Applications > Enterprise Planning
The bottom line on asset availability
Keeping your plant assets up and running is crucial to productivity and profit, but most facilities don't really know if Read more
Dec 15, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
5 Essential Strategies for Making the Right First Impression
It's no easy task securing the full attention of decision makers, even for just a few minutes. This new eBook i Read more
Dec 14, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Optimizing Sales Messaging: The Impact of What You Say on Sales Performace
Is what you say as important as what you sell? Download the CSO Insights research report to view the results Read more
Dec 14, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Selling Smarter in 2009 and Beyond with Remote Selling
Discover how to increase sales efficiency and productivity with fewer resources. Read more
Dec 14, 2009
silicon.com > White Papers > Networking and Communications > Telecommunications
It's Time To Review ¿ And Renew ¿ Your Telecommuting Policy
There's no "one size fits all" when it comes to telecommuting. This new Forrester white paper explores how imp Read more
Dec 14, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
The Best of Both Worlds: How to Effectively Leverage Social Media
Terms like Facebook, Twitter, wikis and blogs are a recent addition to mainstream vocabulary. And now it seems like ever Read more
Dec 14, 2009
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Video Whitepaper: Managing Risk & Uncertainty
A time of unprecedented market volatility and competition calls for a new business strategy. Integrated business plannin Read more
Dec 12, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
See how easy it is to update¿or completely reinvent¿your web site today
Your web site is often a customer's first impression of your business. What is yours saying about you? If your Read more
Dec 10, 2009
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Sales and Operations: Evolving From One-Time Planning to Ongoing Management
Traditionally, companies have viewed sales and operations planning (S&OP) as a carefully scheduled "corporate activity" Read more
Dec 10, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Toyota Autoparts Philippines Optimizes Supply Chain With Motorola Enterprise Mobility Solutions
Toyota Autoparts Philippines is the global production and supply base for manual transmissions for the Innovative Intern Read more
Dec 9, 2009
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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