Troubleshoot 10 common Exchange problems with these expert answers

Overview This list outlines 10 common Exchange problems and solutions.

This handy two-page list outlines 10 familiar Exchange problems and an assortment of solutions. From user access errors to mail delivery problems, this list is great quick reference for every Exchange administrator.

Here's a sample:

Number 1: Users cannot access server. - If you users can not access your Exchange system, but your system and Exchange services are running, there are several possible explanations. The first thing to check is that your network is responding properly. If users do have lost network connectivity, you will need to check their overall connectivity status, connectivity to other servers on the same switch as the Exchange server, also check the network controller in your Exchange system and verify that the system has connectivity to elsewhere on your network. Another possible reason for users not being able to connect to your Exchange system is if your Active Directory has stopped authenticating users. If your users cannot authenticate, then they will not be able to log into your Exchange system.

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