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silicon.com > White Papers > IT Management > Business Functions
10 Sneaky Things a Spammer Will Do: Just When You Thought Your Inbox Was Safe?
Spammers can make money with email spam. Most spammers are just sales people looking for an avenue to sell their product Read more
Nov 13, 2009
silicon.com > White Papers > IT Management > Business Functions
Microsoft Dynamics CRM Online - The Norris Group Case Study
At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an onli Read more
Oct 28, 2009
silicon.com > White Papers > Security > Intrusion - Tampering
Tangled Web : Undercover Threats, Invisible Enemies
MessageLabs offers integrated web and email security services proven to stay a step ahead of the bad guys. Its Web Secur Read more
Oct 19, 2009
silicon.com > White Papers > Security > Security Administration
Botnets and your Business
This MessageLabs White Paper looks at the botnet threat and how it has evolved into a serious danger to business. It als Read more
Oct 19, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
Selecting a Microsoft Hosted Exchange Service Provider
When it comes to the decision to outsource the delivery of your organisation's messaging solution, the task of selecting Read more
Oct 12, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Turning customer interaction into profitable relationships
Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental i Read more
Sep 9, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
e-Messaging from Pitney Bowes Business Insight- a Butler Group Technology audit report
Read this comprehensive report from The Butler Group on the Pitney Bowes Business Insight e-Messaging solution. e-Messag Read more
Aug 25, 2009
silicon.com > White Papers > Security > Intrusion - Tampering
MessageLabs Intelligence : 2009 security Predictions
Having analyzed the global threat landscape for almost a decade, MessageLabs Team Skeptic¿ is comprised of many world-r Read more
Jun 11, 2009
silicon.com > White Papers > Security > Security Administration
MessageLabs - The Dark Art of Spam
Quite simply, MessageLabs anti-spam solution provides businesses with the quality of protection they urgently need if th Read more
Jun 11, 2009
silicon.com > White Papers > Security > Security Administration
The Total Cost of Email: Putting a Price Tag on Your Email Environment
You can't afford to ignore email archiving, security, internal policy or regulatory requirements, but can you afford to Read more
Apr 6, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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