White Papers

Deloitte Improves Opportunity Management With Siebel Sales

Category: IT Management, Enterprise Applications

Overview Deloitte provides strategy, operations, technology, and outsourcing consulting services for clients worldwide. The company first adopted Siebel Sales to improve its opportunity management process. At the time, client information was stored in separate databases based on geographies, industries, and Deloitte's own practice competencies. This siloed structure left Deloitte with such poor visibility into accounts that the company found it virtually impossible to perfect the collaborative selling approach to which it was committed. Working closely with Siebel Professional Services and a Siebel Technical Account Manager (TAM), Deloitte professionals experienced in Siebel Sales implementations deployed the enhanced functionality of Siebel 2000 to 700 users, most of whom were Deloitte partners.

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Publisher: Siebel Systems
File Format: PDF, requires Acrobat Rdr 5
Date Published: Dec 11, 2004
Format: Case Studies
Topics: Sales - Marketing, Business Management

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