White Papers

IBM Tivoli Business Service Manager V4.1

Overview This paper leads through the new Tivoli Business Service Manager V4.1 that is based on Netcool/Realtime Active Dashboard (RAD), instead of the previous Tivoli Business Systems Manager V3.1. This paper will describe Tivoli Business Service Manager V4.1 components and architecture. It also discusses function comparison of functions for Tivoli Business Systems Manager V3.1 and Netcool/RAD to Tivoli Business Service Manager V4.1.The the installation and migration of Tivoli Business Service Manager V4.1 is documented. Migration is currently only available for Netcool/RAD 3.0 users. This paper also contains integration with IBM Tivoli Service Management framework that allows Tivoli Business Service Manager to integrates with Tivoli Change and Configuration Management database (CCMDB) using Discovery Library toolkit.

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Publisher
IBM
File Format
PDF
Date Published
Oct 24, 2007
Format
White Papers
Topics
ITIL, Service Level Management, Business Management

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