White Papers

Webcast: Cadbury Schweppes and B2B Process Management

Category: IT Management, Enterprise Applications

Tags: customer satisfaction, management, business process

Overview View this on-demand Webcast to see how Cadbury Schweppes is leveraging B2B Process Management to control the increasing complexity of their trading community -- complexity that's due to acquisition and growth.

Find out how managed service providers can accelerate B2B collaboration with supply chain partners and reduce the total cost of ownership of B2B operations. You'll learn how to:

Rapidly grow and adapt your B2B community while freeing up internal resources to concentrate on core business processes
Drive cost reduction and increased reliability through efficient provisioning, management capabilities, and real time business process intelligence
Achieve competitive advantage by increasing customer satisfaction and ensuring supplier compliance to get new products and services to market faster

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher: Sterling Commerce
File Format: Webcast
Date Published: Apr 28, 2008
Format: Webcasts
Topics: Back-Office, MSP, Outsourcing, Business Management, Resources Mgmt.

Similiar White Papers

Outsourcing B2B Operations to a Managed Services Provider

Companies seeking to drive growth and cut costs this year are increasingly adopting business-to-business (B2B) collabora

Publisher: Sterling Commerce | Tags: managed services, real-time

Sterling Commerce White Papers

The Five Critical SLA Questions: What You Need to Know Before You Define Your Managed File Transfer Service Level Agreements

A Service Level Agreement (SLA) is a formal, negotiated agreement that spells out the level of service that will be deli

Publisher: Sterling Commerce | Tags: management, outsourcing

Increase Customer Retention through Proactive SLA Management

Featured white papers

The Value of Location Intelligence in the Communications Industry

Pitney Bowes

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...

Download now »
Best Practices for Translating Customer Satisfaction into Revenue

Citrix Online

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...

Download now »
HP print solutions and 3M

Hewlett-Packard (HP)

The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...

Download now »