White Papers

Research Firm Investigates Business Solutions - IT Manager Picks Adaptable Solution to Drive Productivity, Reduce Costs

Tags: business software, erp, customer service, software

Overview The biggest challenge for GfK Indicator is to make available to the employees the technology solutions that can help improve their performance in their market research projects. This means choosing technology that delivers quality information efficiently so they can provide better customer service through all phases of a project. However, the existing IT environment at GfK did not live up to these criteria. The company had a proprietary Line-Of-Business (LOB) solution that handled customized workflow and regulations pertaining to research project administration. GfK turned to Microsoft Brazil for help, and was introduced to XPTA Consultoria, a Microsoft Certified Partner that specialized in Microsoft Dynamics NAV business software implementations.

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Publisher: Microsoft Tips
File Format: HTML
Date Published: Jun 30, 2008
Format: Case Studies
Topics: ERP, Business Management

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