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Fujitsu Case Study: Mitchells & Butlers

Overview Mitchells & Butlers is the UK's leading managed pub and pub restaurant operator. With such a diverse portfolio of establishments, maintaining a high level of availability across its retail systems is critical to Mitchells & Butlers' continued success. So, to ensure that the required service levels were achieved, the Company decided to look for a partner with the necessary commitment and capability to manage its IT repair and outlet refurbishment services with maximum efficiency and minimum disruption. Fujitsu was awarded a five year contract to devise and deploy a repair and maintenance service across Mitchells & Butlers' entire estate and develop and roll out an Install, Moves, Adds and Changes (IMAC) service for refurbishments and new site openings.

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Publisher: Fujitsu
File Format: PDF
Date Published: Nov 8, 2008
Format: Case Studies
Topics: Business Management

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