White Papers

Supply Chain Provider Saves $227,000 and 15,600 Labor Hours in Less Than a Year

Tags: data entry, microsoft office, office, data

Overview Yobel Supply Chain Management, based in Lima, Peru, provides customers in Latin America and the United States with supply chain planning, sourcing, manufacturing, and logistics. With growing competition and increased demand for innovation in bringing products to market, Yobel began surveying customers, partners, and employees on their operational efficiency and service. But without a structured process for gathering and using feedback, data entry and analysis were slow and ineffective. Yobel deployed the 2007 Microsoft Office system to standardize and automate the assessment process. Using this integrated system of programs, Yobel can automatically generate survey forms, aggregate and analyze response data, and dynamically display results using charts and performance indicators. Yobel eliminated tedious manual data work and gained valuable insights that customers can view online.

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Publisher: Microsoft
File Format: WORD
Date Published: Feb 27, 2009
Format: Case Studies
Topics: Supply Chain Management, Business Management

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