White Papers

New CIO Gains Control of IT Environment, Establishes Credibility With SAM

Tags: cio, outsourcing, software, business process

Overview A provider of business process outsourcing, eTelecare Global Solutions employs more than 13,000 people worldwide. The incoming chief information officer for eTelecare Global Solutions needed a fast and accurate assessment of his company's IT environment. Through a Software Asset Management engagement, he was able to navigate the company's licensing program, garner an accurate account of software and hardware assets, assess whether eTelecare was vulnerable to any potential compliance problems, and establish credibility immediately.

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Publisher: Microsoft
File Format: WORD
Date Published: Jul 30, 2009
Format: Case Studies
Topics: Asset Management

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