White Papers

A Framework for Deploying Unified Communications: Using a Repeatable Process for Optimizing Your Technology

Overview Unified communications has been the subject of thousands of press articles, and it is constantly being promoted by vendors and analysts as the next great communications breakthrough that every company must adopt right now in order to remain competitive. However, this rush to unify communications has created a significant amount of doubt, uncertainty, and confusion among end user companies. This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation, to a managed process, tying the technology to an organization's people, processes, and business objectives.

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Publisher
Wainhouse Research
File Format
PDF
Date Published
Aug 15, 2009
Format
White Papers
Topics
E-Mail Client, Business Management

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