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silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Free yourself to do more, while securing your business simply and cost-effectively
In tough economic times, with tightened budgets and heightened competition, it's vital for businesses to secure their sy Read more
Dec 18, 2009
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Talent wars: The struggle for tomorrow's workforce
The war for talent is intensifying. In the developed countries of the world, businesses are finding it increasingly toug Read more
Dec 3, 2009
silicon.com > White Papers > IT Management > IT Budgeting
The Customer Collective - What is Your Recession Sales Strategy?
Most organizations see it is as the former, missing significant opportunity to grow their business. A lot of companies a Read more
Dec 1, 2009
silicon.com > White Papers > IT Management > Business Functions
True SaaS in Capital Markets
IT services has been one of the greatest victims of the current economic downturn. Both customers and vendors are strugg Read more
Nov 28, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Zen and the Art of the Balanced Scorecard
Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. A recent s Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > IT Budgeting
The business value of Portal for Telecommunications- Telco ROI Framework
Learn more about the benefit areas and value propositions of a web portals for telecommunications in this sample Telco R Read more
Oct 27, 2009
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Measuring the Business Impact of Support
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured ¿ despite th Read more
Oct 22, 2009
silicon.com > White Papers > Storage > Management
Don't make do, do more with IT optimization.
Small to medium-sized businesses often find themselves forced to do more with fewer resources. IT optimization strategie Read more
Oct 22, 2009
silicon.com > White Papers > Professions and Industries > Government
At the Forefront of Multi-Channel Banking
The Woolwich is the first U.K. financial institution to provide interactive mobile banking services via WAP technology a Read more
Oct 9, 2009
silicon.com > White Papers > IT Management > Business Functions
Winning Trust and Loyalty With Your High Net Worth Clients: Building a Technology Foundation for Successful Client Differentiation
Off late wealth management organizations are challenged to keep pace in an increasingly competitive marketplace while ma Read more
Oct 2, 2009
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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