White Papers

Bank Improves Customer Service Using Sun Ray Technology

Tags: java desktop system, sun ray, smart card, capital, java, customer service

Overview Sparkasse Haslach-Zell is a savings bank headquartered in Zell, Germany. The bank has 11 branch offices, employs 230 people and manages EUR 900 million. The bank wanted to maximize effectiveness of bank consultants and improve customer service, minimize capital expenditures and operating costs and integrate and simplify IT administration for complex desktop environment. The bank upgraded its customer relationship systems to Sun Ray ultra-thin clients, Sun x64 servers and the Java Desktop System. Using the smart card, SHZ employees can log onto any available Sun Ray client with a single sign-on.

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher: Sun Microsystems
File Format: HTML
Date Published: Jun 2, 2006
Format: Case Studies
Topics: Bank Management

Similiar White Papers

Customer Relationship Management in Banking Sector and a Model Design for Banking Performance Enhancement

Nowadays, many businesses such as banks, insurance companies, and other service providers realize the importance of Cust

Publisher: Yildiz Technical University | Tags: applications, crm, marketing

Mitigating financial services risk with Component Business Modeling (CBM)

Learn how IBM's Component Business Modeling (CBM) methodology is helping financial institutions take on the make-or-brea

Publisher: IBM | Tags: financial services, sarbanes-oxley, usa

Guangdong Development Bank Strengthens Financial Management

Guangdong Development Bank (GDB) was established in September 1998 with the approval of the State Council and The People

Publisher: Oracle | Tags: data, management, productivity, unified

Punjab National Bank Dramatically Improves Rural Banking in India

Punjab National Bank (PNB) is one of the 500 largest banks in the world, and enjoys a rich history and heritage. PNB was

Publisher: Microsoft | Tags: capital, data, india

Progressive Transformation: Building a Flexible Bank Operating Model for Efficiency and Growth

This paper addresses one of the most serious challenges that banks face. How to deliver their strategic objectives while

Publisher: IBM

Sun Microsystems White Papers

Sun Microsystems changes the game: Introducing Solaris 10

Featured white papers

The Value of Location Intelligence in the Communications Industry

Pitney Bowes

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...

Download now »
Best Practices for Translating Customer Satisfaction into Revenue

Citrix Online

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...

Download now »
HP print solutions and 3M

Hewlett-Packard (HP)

The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...

Download now »