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Cash Management Automatically Adds Customer Value

Overview Off late, the European Central Bank (ECB) introduced a new regulation that by 2010 all banks operating within the European Union must have implemented a Cash Management solution to ensure a minimum level of quality of their country's paper-based currency i.e. bank notes. Following an initial evaluation of Cash Management equipment from six companies, BES short-listed four possible suppliers. It then installed each of the proposed cleaning systems in a real counter environment where they were tested for three months and compared to the bank's own human cash operators. As a result, having considered around 80 different factors, BES chose to implement Fujitsu's RBU-10 advanced Cash Management solution.

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Publisher
Fujitsu
File Format
PDF
Date Published
Dec 19, 2008
Format
Case Studies
Topics
Bank Management, Customer Support Services

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