White Papers

University Limits Spam, Reduces IT Costs With E-Mail Filtering Service

Category: Software and Web Development, Security

Overview Ireland's oldest and most famous university, Trinity College Dublin, was fighting a growing spam problem. Each day, university staff and students received dozens of unsolicited e-mail messages, forcing them to spend the first half-hour of their day deleting unwanted, and sometimes offensive, messages. Of the 20 million messages sent and received each month, 80 percent were spam, overloading the university's servers, tying up IT staff, and delaying the receipt of legitimate e-mail by up to two to three hours. To confront this problem, Trinity deployed Microsoft Exchange Hosted Services, a hosted solution for spam filtering. The solution has greatly cut back the number of unsolicited e-mail messages, dramatically increasing staff and student productivity.

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Publisher: Microsoft
File Format: WORD
Date Published: Sep 28, 2007
Format: Case Studies
Topics: Spam - E-mail Fraud - Phishing, Email, Network Security

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