White Papers

San Francisco Health Plan Helps More People Access Affordable Healthcare by Simplifying IT Management

Overview San Francisco Health Plan provides medical care to more than 50,000 low-income residents as well as a quarter of the city's children. They needed to ensure the reliability of its network, protect sensitive healthcare information from misuse and help medical and administrative staff resolve any IT issues quickly. To ensure that the organization is running at optimum efficiency, San Francisco Health Plan has adopted an integrated and automated approach to Enterprise IT Management. This reduces the required resources needed for key IT processes, such as Dynamic & Virtual Systems Management, Threat Management, Change & Configuration Management and Incident & Problem Management.

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Publisher: CA (Computer Associates)
File Format: PDF
Date Published: Jun 12, 2008
Format: Case Studies
Topics: ITIL, Network Security

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