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In-house vs. outsourced help desk costs

Overview Will you save more money outsourcing your help desk or keeping it in-house? Many IT managers struggle with this question when planning a budget as they look for ways to cut costs. This Excel spreadsheet provides some solid numbers to help you decide.

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Publisher
TechRepublic
File Format
Other Download
Date Published
May 16, 2006
Format
White Papers
Topics
Help Desk, Outsourcing

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