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Microsoft Executive Circle Webcast: Improving Operations and Reducing Costs Using Strategy Maps

Category: Data Management, IT Management, Enterprise Applications

Overview Robert S. Kaplan and David P. Norton introduced a revolutionary performance measurement system called the Balanced Scorecard that enabled companies to quantify critical intangibles such as resources, information, and culture. Based on extensive work with more than 300 organizations, Kaplan and Norton have created a new tool that is as important an innovation as the Balanced Scorecard itself: Strategy Maps. In this webcast, learn how Strategy Maps can be a blueprint for describing, measuring, and aligning intangible assets for superior performance, providing the missing link between strategy formulation and implementation.

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Publisher: Microsoft
File Format: Webcast
Date Published: Dec 31, 2008
Format: Webcasts
Topics: Business Intelligence - Data Warehousing, Cost Control - Risk Mgmt., Business Management

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