White Papers

Maturing Your Demand Management Practices

Overview In this paper, Susan Cramm, executive coach and founder of Valuedance, explains how effective demand management is a key factor in a CIO's success - providing the information and capabilities to:

Understand IT costs
Evaluate potential investments
Convert IT-enabled investments into business results

Cramm outlines the four stages of demand management maturity, highlighting the benefits organizations can realize at each stage. She also describes the current stage of maturity most organizations are in and the steps needed to mature an organization's demand management best practices.

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Publisher: Compuware
File Format: PDF
Date Published: Mar 18, 2009
Format: White Papers
Topics: IT HR - Staffing - Training, Outsourcing, Cost Control - Risk Mgmt., Strategic Planning, Resources Mgmt.

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