White Papers
Education Services Outsourcing
Category: Professions and Industries, IT Management
Tags: outsource
Overview 'Edu Success', one of the educational organizations in the US, forayed into tutoring in 2005, as a private & supplemental education services provider, with one-on-one Math tutoring. Hiring local tutors would have meant higher salaries, and thus reduced profit margin. Edu Success decided to operate as an online tutoring provider. However, 'Edu Success' was unaware of the technical modalities. They set up a small office and created three departments, for day to day operations and interaction with the school districts: Tutoring, Technology and Administration The operational cost was increasing and so was the involvement. And yet the result was as distant as ever. 'Edu Success' decided to outsource part of its services.
- Publisher
- TCY Learning Solutions
- File Format
- Date Published
- May 16, 2009
- Format
- Case Studies
- Topics
- Online - Distance Education, Outsourcing
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7