White Papers

FlexDelivery: Best Practices in Application Management Outsourcing

Overview Outsourcing of enterprise application management has been gaining acceptance among large Global 2000 organizations in the past few years. Organizations have moved from simply off shoring certain functions to outsourcing application management responsibilities. The intent is to not only reduce costs but to leverage best practices and capabilities provided by service providers and redeploy employees to strategic initiatives. It is important for organizations to pick the right models for execution and engage with the outsourcing providers in order to ensure success. Wipro's FlexDelivery model addresses the typical challenges faced by both service providers and buyers of outsourcing services and provides an innovative approach. This paper is based on the lessons learned from several client engagements currently underway using this model.

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Publisher: Wipro Technologies
File Format: PDF
Date Published: Jul 14, 2009
Format: White Papers
Topics: Outsourcing, Best Practices

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