White Papers

Business and IT Alignment - The CMDB: Because You Have a Business to Run, Not Just an Operating System

Tags: itil

Overview Leveraging information technology to increase profits usually offers only a temporary competitive advantage. Eventually the competition catches up, and what was once a unique competitive advantage becomes just another overhead cost of doing business. The IT Infrastructure Library (ITIL) has become the de facto standard in the industry for how IT organizations should operate for best efficiency. It has helped many organizations shift their thinking to meeting strategic business needs and cut ongoing operational costs instead of simply reacting to problems.

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Publisher: Altiris
File Format: PDF
Date Published: Jan 23, 2007
Format: White Papers
Topics: ITIL, Infrastructure Management

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