White Papers

Preparing the Enterprise for a Pandemic

Overview While estimates vary the extent of the impact of a pandemic cannot be understated. For an enterprise trying to prepare for a pandemic, the issue is not only what could happen to employees, but equally important, what the impact is going to be on regulations, the community and the public at large. Only by considering these multiple elements can the enterprise prepare an appropriate response. An additional distinction needs to be made between the unique requirements of a Pandemic Contingency Plan and typical disaster recovery plans.

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Publisher
Avaya
File Format
PDF
Date Published
Sep 15, 2007
Format
White Papers
Topics
Call Center - Contact, Disaster Recovery, Mobile - Wireless Communications

Avaya White Papers

Configuring Juniper Networks SSL VPN Security Appliance to Support Avaya IP Softphone

Configuring Juniper Networks SSL VPN Security Appliance to Support Avaya IP Softphone

This paper describes the steps to configure the Juniper Networks Secure Access SSL VPN appliance to support the Avaya IP

Publisher: Avaya  |  Tags: ip, software, ssl, vpn

Avaya Case Study: Harrah's Entertainment, Inc.

Avaya Case Study: Harrah's Entertainment, Inc.

Harrah's Entertainment, Inc., is the world's largest provider of branded casino entertainment. Managing disparate system

Publisher: Avaya  |  Tags: productivity

Go Green With Home Agents: How a Virtual Contact Center Can Be Good for Profitability, Competitiveness, and the Environment

Go Green With Home Agents: How a Virtual Contact Center Can Be Good for Profitability, Competitiveness, and the Environment

The carbon atom. It's too small to be visible to the naked eye, but it's causing a shift in global business that's hard

Publisher: Avaya

Creating a Multi-Location Dial Plan Using Avaya Communication Manager 2.0 - Issue 1.0

Creating a Multi-Location Dial Plan Using Avaya Communication Manager 2.0 - Issue 1.0

Customers almost always encounter dial plan problems when they consolidate multiple independent office systems together

Publisher: Avaya  |  Tags: server