White Papers

Trends in Training Your Extended Enterprise - Partners and Customers

Overview With the pressures of globalization and increased competition, more companies realize the value of cost-effectively reaching these audiences and providing enhanced knowledge and learning - often training on certifications and compliance readiness. Companies find value driven by increasing partner and customer satisfaction and product usage and in many cases, decreasing support and quality costs - all in a faster, more consistent manner. Knowing that companies already use LMS to reach these audiences, this survey explored how they do it, and the importance of various LMS features for these audiences.

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Publisher
Customer & Partner Training
File Format
PDF
Date Published
Oct 24, 2007
Format
White Papers
Topics
IT HR - Staffing - Training, Learning Management Systems

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