White Papers
Trends in Training Your Extended Enterprise - Partners and Customers
Category: IT Management, Enterprise Applications
Tags: hr, customer satisfaction
Overview With the pressures of globalization and increased competition, more companies realize the value of cost-effectively reaching these audiences and providing enhanced knowledge and learning - often training on certifications and compliance readiness. Companies find value driven by increasing partner and customer satisfaction and product usage and in many cases, decreasing support and quality costs - all in a faster, more consistent manner. Knowing that companies already use LMS to reach these audiences, this survey explored how they do it, and the importance of various LMS features for these audiences.
- Publisher
- Customer & Partner Training
- File Format
- Date Published
- Oct 24, 2007
- Format
- White Papers
- Topics
- IT HR - Staffing - Training, Learning Management Systems
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