White Papers
Service Management From HP: A Holistic Solution - Driving Continual Service Improvement
Category: Security, IT Management
Tags: itil
Overview How a business impact analysis can deeply reduce IT costs? ITIL v3 can best structure IT for future service upgrades. This webcast explains practical approach for continuous quality improvements. The best practices embodied in the Information Technology Infrastructure Library (ITIL) help to align IT with business requirements, automate IT processes across domains, optimize business outcomes, and deliver ongoing service improvements.
- Publisher
- Hewlett-Packard (HP)
- File Format
- Webcast
- Date Published
- Nov 15, 2007
- Format
- Webcasts
- Topics
- ITIL, Best Practices, Infrastructure Management
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