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Service Management From HP: A Holistic Solution - Service Operations Are Key for Great Management

Tags: itil

Overview This webcast will explain how to leverage efficiencies though task and process automation. The attendee will understand closed-loop requests, changes and configurations. The presenter explains how ITIL v3 shapes a better service operations environment. Governance is the key to better, predictable service outcomes. HP literally helped write the book on ITIL v3, so no other provider is better prepared to help to execute on the ITIL v3 initiatives.

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Publisher: Hewlett-Packard (HP)
File Format: Webcast
Date Published: Nov 15, 2007
Format: Webcasts
Topics: ITIL, Service Level Management, Infrastructure Management

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