White Papers

Service Management From HP: A Holistic Solution - The New Era of Service Management

Overview This webcast talks about Service Management as a holistic, business-oriented discipline. The attendee of this webcast can learn about HP Service Management Framework ITIL updates and the tools to realize a service-centric IT organization. As an industry leader and one of the first to provide ITIL v3 based courses and exams, HP is uniquely positioned to provide the training needed to stay in step with the new advantages in ITIL v3.

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Publisher: Hewlett-Packard (HP)
File Format: Webcast
Date Published: Nov 15, 2007
Format: Webcasts
Topics: ITIL, Service Level Management, Infrastructure Management

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