White Papers

Managing Relationship Equilibrium in Outsourcing

Tags: sarbanes-oxley, outsourced, outsourcing

Overview The intent of governance in outsourcing is to provide a mutually agreed-upon framework for the way a service provider and client will work together to conduct business (the outsourced function) and manage their relationship. Unfortunately, the relationship aspect has traditionally been overlooked, with both the service provider and the client focusing almost exclusively on contractual terms, rather than on building and nurturing a win-win business relationship. Download this white paper to learn how HP's relationship governance model differs from that of most service providers and why it allows you to forge a truly collaborative and partner-based approach to outsourcing.

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher: Hewlett-Packard
File Format: PDF
Date Published: Dec 13, 2007
Format: White Papers
Topics: Sarbanes-Oxley, Outsourcing, Security Standards

Hewlett-Packard White Papers

SQL Server 2000 Enterprise Edition (64-bit): Advantages of a 64-Bit Environment

Featured white papers

The Value of Location Intelligence in the Communications Industry

Pitney Bowes

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...

Download now »
Best Practices for Translating Customer Satisfaction into Revenue

Citrix Online

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...

Download now »
HP print solutions and 3M

Hewlett-Packard (HP)

The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...

Download now »