White Papers
Munich Airport Manages Soaring Growth and Keeps Over 28.6 Million Travelers Traveling Every Year With the Help of Effective IT Management
Category: IT Management
Tags: infrastructure
Overview Munich Airport International has become one of the largest commercial airports in Europe with over 30.8 million travelers and over 399,460 aircraft takeoffs and landings annually. With a growth rate of over 7% per year the airports' IT systems where continuously counted upon to help manage the growth through greater service availability while reducing operational costs. The Airport needed a failure-proof system to manage all of their business critical IT systems and processes and chose CA's Service Availability Management Solution to secure, automate and optimize their entire IT infrastructure.
- Publisher
- CA (Computer Associates)
- File Format
- Date Published
- Jun 12, 2008
- Format
- Case Studies
- Topics
- Service Level Management, Infrastructure Management
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