White Papers
Leicestershire Health Informatics Service - All the right connections
Category: Data Management, IT Management
Tags: connecting for health, service management, nhs, management
Overview SupportWorld magazine has kindly given permission to Touchpaper to reproduce a three-page article focusing on NHS Connecting for Health and featuring Touchpaper customer Leicestershire Health Informatics Service (LHIS). Touchpaper's IT Business Management (ITBM) solution was selected by LHIS to create an integrated e-health service management approach that will deliver smarter ways of working across Leicestershire, Northamptionshire and Rutland.
- Publisher
- Touchpaper Software
- File Format
- Date Published
- Sep 2, 2008
- Format
- White Papers
- Topics
- Internationalization - Expansion, Knowledge and Data Management, Infrastructure Management
Similiar White Papers
The Forrester Wave: Application Mapping for the CMDB
Forrester evaluated the strengths and weaknesses of the eight vendors that have brought an original technology for autom
Publisher: BMC Software | Tags: infrastructure, tco
BMC Strengthens its Market Position with BMC Atrium CMDB 2.0
BMC Software, more than any other vendor, has succeeded in articulating the importance of CMDBs as a foundation for IT I
Publisher: BMC Software | Tags: hr, itil
Economics in the On Demand World
IBM looks at the forces driving change on a global scale. From the rise of IT as a productivity enabler, to a growing ec
Publisher: IBM | Tags: productivity
Touchpaper Software White Papers
Demystifying Sarbanes-Oxley for the Service Desk
The Sarbanes-Oxley Act of 2002 (SOX) was passed to protect investors and prevent financial wrongdoing by public corporat
Publisher: Touchpaper Software | Tags: sarbanes-oxley, sox
Touchpaper Helps Staffordshire County Council Realise New Vision for IT
Staffordshire County Council serves a local population of 800,000 people, employing more than 30,000 staff. The council'
Publisher: Touchpaper Software | Tags: ict, it support, itil
Commitment to IT Best Practice
London Business School is one of the world's top-ranked management education establishments, rated by The Financial Time
Publisher: Touchpaper Software | Tags: financial times, itil, management, software, time, usa
Pragmatic ITIL: A Panel Debate
The purpose of the Pragmatic ITIL panel debate, held at the Institute of Directors and hosted by Touchpaper, a leading p
Publisher: Touchpaper Software | Tags: itil, management, service management
HelpDesk: With Touchpaper, the Post Gets Delivered!
As the subsidiary of Deutsche Post AG (German Post Office), Deutsche Post Customer Service Center GmbH offers various se
Publisher: Touchpaper Software | Tags: call centre, management, office
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7