White Papers

Leveraging HP IT Service Management to Enable IT Asset Management

Category: Security, IT Management, Enterprise Applications

Overview This paper discusses the ability of IT organizations to leverage their investment in IT Service Management (ITSM) to enable enterprise IT Asset Management (ITAM). This paper reviews in detail IT Asset Management and the supporting processes associated with the HP ITSM Reference Model. It also discusses the supporting technology characteristics of ITAM and ITSM, which can then be leveraged to enable a total ITAM solution.

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Publisher: Hewlett-Packard
File Format: PDF, requires Acrobat Rdr 5
Date Published: Sep 2, 2008
Format: White Papers
Topics: Service Level Management, Asset Management, Security Management

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