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ASG Service Dependency Mapping: Making the Link Between IT and the Business

Tags: it management, business applications, itil, management, applications

Overview This paper examines how IT organizations can transition to a more service-focused approach to managing business applications, and how these leading-edge management solutions support this transition. This new approach is business service-driven instead of infrastructure-driven and enables IT organizations to manage the service in context to technology. In doing so, it brings IT into much closer overall alignment with the business. Allen Systems Group's differentiators in the areas of configuration management, service discovery and dependency mapping, cross-technology integration, and other key areas have positioned ASG in a challenger position against the major Business Service Management (BSM) vendors. This paper details ASG's offerings and explains how and why ASG products help companies transition towards a more service-focused IT management paradigm.

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Publisher: Enterprise Management Associates
File Format: PDF
Date Published: Mar 7, 2009
Format: White Papers
Topics: ITIL, Service Level Management, Infrastructure Management

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