White Papers
Goal: Ensure Availability at Reasonable Cost
Category: IT Management
Tags: disaster recovery, software, applications
Overview TeamQuest can help people bridge the gap between optimal availability and budget realities. Their capacity modeling software provides accurate, objective predictions that help them develop capacity plans that meet availability and service level requirements at a minimum cost. Their performance monitoring software alerts them to potential problems before they cause service disruptions or slowdowns, and enables them to drill down to discover the root cause to resolve the issue quickly. They can also use TeamQuest's analytical modeling software to test and validate failover capacity on mission-critical applications, and assist in disaster recovery planning to ensure business continuance.
- Publisher
- TeamQuest
- File Format
- Date Published
- May 1, 2009
- Format
- White Papers
- Topics
- Service Level Management, SLA
Similiar White Papers
Sample service level agreement for application support
Consulting firms that provide support to their clients use service-level agreements to make sure both sides get what the
Publisher: TechRepublic
Outline responsibilities and objectives with this SLA for internal business units
This sample SLA is designed to help you outline service level roles and responsibilities between your IT department and
Publisher: TechRepublic | Tags: html, it department, realistic
The Adoption of ITIL in Large Enterprises
The IT Infrastructure Library (ITIL) is a set of standards that define best practices for IT service management. The pro
Publisher: CA (Computer Associates) | Tags: itil, management, service management
An Application of Central Limit Theorem to Wide Area Network Service Level Agreement Analyses
Managed Network Service Providers (NSP) supply the bandwidth, transport, equipment, and management services to connect d
Publisher: Northwestern University | Tags: management, wan
HP Software Configuration Management Solutions for Your Business
This webcast explains how to implement best practices in the enterprise, deliver on business agility goals, and meet SLA
Publisher: Hewlett-Packard | Tags: itil, management
TeamQuest White Papers
Guerrilla Capacity Management
This webcast explains the views of traditional capacity planning as an 800-pound gorilla (pun intended) that needs to go
Publisher: TeamQuest
TeamQuest and ITIL: Part 2 - Service Delivery the Cornerstone of the ITIL Framework
Service Management is the core of the ITIL framework. From a process flow perspective, it is positioned between the Busi
Publisher: TeamQuest | Tags: infrastructure, itil
TeamQuest and ITIL: Part 4 - Implementing Service Level Management
Service Level Management (SLM) is probably the most important set of processes within the ITIL framework. SLM processes
Goal: Support and Quick Wins With ITIL
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provid
Publisher: TeamQuest | Tags: data, itil, management
Teamquest and ITIL: Part 5 - Implementing Financial Management for IT
Where Service Level Management (SLM) defines and manages the services, Financial Management determines the costs of serv
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7