White Papers

The City of Arnhem Improves Service With Digital Planning Archive

Category: Software and Web Development, IT Management

Overview Municipalities in the Netherlands are facing a variety of challenges. Both the general public and the government are imposing ever greater demands in terms of the speed and quality with which municipalities carry out their duties. Cities are challenged to improve service, reduce administrative burdens, and become more results orientated. In order to meet future information and communication technology requirements in terms of openness, availability, and security, Arnhem, a city of 144,000 located in the east of the country required a robust, flexible ICT architecture. As part of this project, the city worked with Oracle business partner Redora to create an IT architecture that now forms a solid foundation for future service-oriented projects, running Oracle SOA Suite.

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher: Oracle
File Format: PDF
Date Published: Jun 12, 2009
Format: Case Studies
Topics: Service-Oriented Architecture, Infrastructure Management

Similiar White Papers

BPM Done Right: 15 Ways To Succeed Where Others Have Failed

Business Process Management (BPM) promises are real, but the path to success is littered with pitfalls and shortcuts to

Publisher: Software AG

Ovum Report: IBM Simplfies Service Management to facilitate business and IT

All too often, companies find their IT infrastructure is fragmented and confused. Different parts of the business have d

Publisher: IBM | Tags: applications, data, infrastructure

BEA's SOA Reference Architecture: A Foundation for Business Agility

The goal of SOA is to align IT capabilities with business objectives. Instead of building and deploying rigid monolithic

Publisher: BEA Systems | Tags: applications, soa

The Future Is Here... Advanced Meter Infrastructure (AMI): Composite Technologies to Meet New Demands in Sales and Customer Service

Regardless of the specific market requirements, however, it is clear that without sufficiently adaptive IT landscapes, u

Publisher: SAP | Tags: soa, software

Systemwalker: Supporting Stable and Reliable IT Operation

This paper describes an outline of the basic concept and important characteristics of Systemwalker under the following h

Publisher: Fujitsu | Tags: management, service management, soa, software

Oracle White Papers

Featured white papers

The Value of Location Intelligence in the Communications Industry

Pitney Bowes

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...

Download now »
Best Practices for Translating Customer Satisfaction into Revenue

Citrix Online

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...

Download now »
HP print solutions and 3M

Hewlett-Packard (HP)

The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...

Download now »