White Papers

EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management

Overview The outlook for 2009 and beyond is that businesses and organizations will need to find better ways to account for costs, optimize infrastructure, streamline operational processses, and accelerate time to value for critical products and services. Find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies

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Publisher
IBM
File Format
HTML
Date Published
Jul 2, 2009
Format
White Papers
Topics
ITIL, Service Level Management, Best Practices, Infrastructure Management, Strategic Planning

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