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Latest IT Reliability White Papers
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silicon.com > White Papers > IT Management > User Satisfaction
Effectively Managing Team Conflict
All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team confli Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Windows Server 2008 "Starter" GPOs
The starter Group Policy Object (GPO) feature in Microsoft Windows Server 2008 doesn't provide any predefined solutions Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Top 10 Reasons Why TCP Is Reliable
In-depth knowledge of protocols can help you in many ways. It enables more efficient troubleshooting. It allows you to u Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > Project Management
Conflict Resolution and the Project Manager
Project managers deal with conflict. If you are a project manager, and you have not yet experienced conflict in your pro Read more
Nov 25, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
How to simplify the IT infrastructure with end-to-end automation of document processes
Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisf Read more
Nov 23, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Stay on course in any economic conditions with SOA
With the economy in constant fluctuation, this white paper is especially timely. "Enhancing your infrastructure in an un Read more
Nov 16, 2009
silicon.com > White Papers > Data Management > Data Tools
Self-Tuning Disk Drives Eliminate Performance Bottlenecks and Heighten ROI
The explosion of systems storage capacity has not been matched by the evolution of faster hard disks. This has made the Read more
Nov 6, 2009
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Satisfaction survey analysis using statistics: You'll be delighted with the results
Satisfaction surveys are an important tool for assessing the satisfaction of your customers, employees, patients and rea Read more
Nov 3, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
The Art of Lean Thinking: Influencing the IT Culture
Today, an IT department has many reasons for adopting "lean" practices; saving costs is only the most obvious. Other obj Read more
Oct 29, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Leveraging IT Innovation: Releasing Business Potential Through the Creative Use of IT
When it comes to describing a highly-functional IT department's best attributes, "creativity" may not necessarily come t Read more
Oct 29, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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