White Papers
BMC Software Infrastructure Management Solutions Increase Efficiency 7% Within First Year
Category: IT Management, Networking and Communications
Tags: service management, outsourcing, infrastructure, management
Overview LogicaCMG's infrastructure outsourcing business (LogicaCMG Outsourcing Services) is a showcase success story in the Information Technology (IT) industry. LogicaCMG's growth had outpaced the company's enterprise service management. To ensure that LogicaCMG met the strict service levels demanded by its customers, BMC Performance Manager Express and BMC PATROL Enterprise Manager solutions were selected and used as the primary means for status reporting, monitoring systems, and deploying servers.
- Publisher
- BMC Software
- File Format
- Date Published
- Jan 19, 2007
- Format
- Case Studies
- Topics
- Service Level Management, Monitoring Systems, Infrastructure Management
Similiar White Papers
HP NNMi Under the Hood
HP Network Node Manager i-series (NNMi) 8.0 software is built on a new architecture using updated, Web-oriented technolo
Publisher: Hewlett-Packard (HP) | Tags: software
BSM Best Practices: 10 Key Steps To Optimize Application Performance and Availability
Mercury has analyzed these best practices to develop the '10 Key Steps' for optimizing application performance and avail
Publisher: Mercury Interactive | Tags: management
Combining the Best of Agent and Agentless Monitoring Webinar
How do you maximize application availability and performance while optimizing your TCO? HP offers a solution t
Publisher: Hewlett-Packard (HP) | Tags: data, infrastructure, management, software, tco
Leveraging Agent and Agentless Technology for Effective Operations Management
Download this Enterprise Management Associates (EMA) white paper to read analyst Dennis Drogseth's insights on how a sol
Publisher: Hewlett-Packard (HP) | Tags: applications, infrastructure, management, network, network infrastructure, network management, software
RUM Webinar: Tying Applications to Operations: Collaborating to Resolve Real User Problems
Learn how Mercury Real User Monitor and Mercury Diagnostics integrate error detection and root cause analysis, letting y
Publisher: Mercury Interactive | Tags: root cause analysis
BMC Software White Papers
BMC Best Practice Process Flow for Release Management
The Release Management process consists of four procedures. The first procedure is called "Request for Change Handling".
Publisher: BMC Software
Synthetic and Real Performance Monitoring: Measuring End-User Availability and Performance
End-user performance is critical to the success of the company. From transactions that employees need to keep the compan
Publisher: BMC Software
Got a Batch Window Problem?: Use BMC MAINVIEW Batch Optimizer to Help Clear Up Your Batch I/O!
This webcast will discuss how BMC Software is addressing the concerns with a batch I/O optimization capability that can
Publisher: BMC Software
DB2 UDB for z/OS: SQL Performance Tuning
This white paper provides SQL tuning strategies for DB2 UDB for z/OS. Performance tuning of DB2 UDB for z/OS subsystems
Publisher: BMC Software | Tags: database, os
BMC Service Impact Manager and the BMC Atrium Configuration Management Database
This paper describes how BMC Service Impact Manager (SIM) and its new component, the BMC Atrium Configuration Management
Publisher: BMC Software | Tags: sim
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7