White Papers

Managed Services: Five Steps to Effectively Address Evolving Market Needs

Overview Today's Managed Service Providers (MSPs) face tremendous pressure to improve services, reduce costs, and manage risks in order to deliver revenue and profitability in an increasingly competitive marketplace. The traditional areas of managed services such as network design, implementation and monitoring are getting more and more commoditized. Intense competition is significantly increasing price pressures, thereby impacting the revenue. To succeed, MSPs need to augment their existing services with newer, higher-value services that provide better business value to their customers, offer better stickiness and provide cross -sell and up-sell opportunities.

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Publisher: CA (Computer Associates)
File Format: Webcast
Date Published: Aug 3, 2007
Format: Webcasts
Topics: Network Design

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