White Papers
High Availability Solutions: Avaya Media Servers and Media Gateways With Avaya Communication Manager Software
Category: Software and Web Development, Networking and Communications
Tags: applications, data
Overview Companies are staking their success on reliable communications systems. With the convergence of voice and data applications running on common systems, the stakes grow higher. A communications failure could bring an entire business to a halt, with disastrous consequences. Executives and communication managers who understand what it takes to assure "High availability" will be well positioned to choose vendors who can deliver systems the enterprise can count on. Availability is a measure of "Uptime," the percentage of time that a system is performing its useful function. In voice systems, availability calculations are based on the presence of traditional "Dial-tone," plus the ability of the user to make and receive calls in a desired manner. This is also true for associated applications like contact centers.
- Publisher
- Avaya
- File Format
- Date Published
- Jan 9, 2008
- Format
- White Papers
- Topics
- Servers, Gateways - Hubs, High Availability
Avaya White Papers
A Sample Configuration of AutoQoS for VoIP on Cisco 3825/2811 Routers and Catalyst 4503/3750 Switches to Support Avaya Communication Manager and the Avaya IP Telephones - Issue 1.0
These Application Notes describe the procedures to configure the AutoQoS features for VoIP on the Cisco Routers and Cata
Publisher: Avaya | Tags: infrastructure, ip, network, network infrastructure, qos, software, voip
Configuring Juniper Networks SSL VPN Security Appliance to Support Avaya IP Softphone
This paper describes the steps to configure the Juniper Networks Secure Access SSL VPN appliance to support the Avaya IP
Avaya Case Study: Harrah's Entertainment, Inc.
Harrah's Entertainment, Inc., is the world's largest provider of branded casino entertainment. Managing disparate system
Publisher: Avaya | Tags: productivity
Go Green With Home Agents: How a Virtual Contact Center Can Be Good for Profitability, Competitiveness, and the Environment
The carbon atom. It's too small to be visible to the naked eye, but it's causing a shift in global business that's hard
Publisher: Avaya
Creating a Multi-Location Dial Plan Using Avaya Communication Manager 2.0 - Issue 1.0
Customers almost always encounter dial plan problems when they consolidate multiple independent office systems together
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7