White Papers

Interactive Voice Response Consolidation (IVR) Strategies Featuring the HP OpenCall Media Platform

Tags: cost savings, infrastructure, unified, management

Overview Consolidating multiple, disparate legacy Interactive Voice Response systems into a unified, standards-based IVR platform offers service providers the dramatically enhanced performance, simplified infrastructure management, and continuing cost savings needed to increase business agility and successfully compete in today's dynamic services marketplace. The HP OpenCall Media Platform provides a mature, field-proven and future-proof IVR consolidation solution that delivers ongoing returns and enables a more engaging end-user experience.

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Publisher: Hewlett-Packard
File Format: PDF
Date Published: Jun 23, 2006
Format: White Papers
Topics: Telephony Systems - PBX

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