White Papers
Accent Blinds Draws ROI in Under a Month With Avaya IP Telephony
Category: Networking and Communications
Tags: voip, small business, wales, office, ip, customer service, applications
Overview Accent Blinds rise from a small family-owned decoration business to one of the leading blind manufacturers in New South Wales is an Australian success story. Accent Blinds was experiencing a loss of income due to unsatisfied customers, it had poor or no reporting tools and a high cost of ongoing maintenance and support for the existing communication system. As a solution to this Accent Blinds selected Avaya IP Office, a modular and scalable all-in-one IP telephony solution designed specifically for the small business market and Avaya applications - CCC Call Centre, VoIP networking to remote showrooms, Avaya Voicemail Pro and Wireless IP handsets in the factory to improve its customer service levels and give increased functionality to staff.
- Publisher
- Avaya
- File Format
- Date Published
- Apr 12, 2007
- Format
- Case Studies
- Topics
- Voice Mail, Mobile - Wireless Communications, VoIP - IP Telephony
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