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Avaya IP Telephony Solutions Help Red Sox Serve Customers at Home and Maintain Productivity on the Road

Overview One of the oldest and most storied franchises in Major League Baseball, the Boston Red Sox have given rise to some of baseball's most colorful legend. The company wanted a costly and inflexible communications infrastructure inhibited communications, both within headquarters and out on the road. This was solved by implementing an Avaya IP solution, consisting of Avaya S8700 Media Servers linked to an Avaya G700 Gateway 1,000 miles away. Extend functionality to traveling employees via Avaya IP Softphone and Avaya Message Manager. Provide an end-to-end converged solution with Extreme Networks and Avaya.

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Publisher
Avaya
File Format
PDF
Date Published
Apr 12, 2007
Format
Case Studies
Topics
Communications Software, VoIP - IP Telephony, Customer Support Services

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