White Papers
Sports Academy Scores Big with IP Telephony
Category: Networking and Communications
Overview ASPIRE, Qatar's Academy for Sports Excellence, enhances user mobility with Avaya IP Telephony solutions to support its quest to become a world-renown training facility for young Middle Eastern student-athletes with the potential for greatness.
- Publisher
- Avaya
- File Format
- Date Published
- Dec 13, 2007
- Format
- Case Studies
- Topics
- VoIP - IP Telephony
Similiar White Papers
Hack Skype to make phone calls directly from your Web browser
Configure Internet Explorer so that you can make Skype calls directly from a Web page or from the browser toolbar.
Publisher: TechRepublic | Tags: data, html, voip
Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya
This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as
Publisher: VoIP-News | Tags: applications, business applications, business process, email, infrastructure, ip, pbx, voicemail, voip
All About Microsoft: CodeTracker
Revised - December, 2009 Can't keep Midori straight from MinSafe? Unsure how Red Dog, Cosmos and Zurich fit in
Publisher: ZDNet | Tags: ip, os, vista, voip, windows server, windows server 2008, windows vista
Cisco - Troubleshooting and Understanding Cisco Gatekeeper Bandwidth Management
The Cisco Gatekeeper maintains a record of all active calls so that it can manage the bandwidth resources in its zone. I
Publisher: Cisco Systems
Cisco IPCC Express Edition (Cisco IPCC Express)
The Cisco IP Contact Center Express Edition (formerly Cisco IP ICD) product provides the functionality, ease of implemen
Publisher: Cisco Systems | Tags: customer service, ip
Avaya White Papers
A Sample Configuration of AutoQoS for VoIP on Cisco 3825/2811 Routers and Catalyst 4503/3750 Switches to Support Avaya Communication Manager and the Avaya IP Telephones - Issue 1.0
These Application Notes describe the procedures to configure the AutoQoS features for VoIP on the Cisco Routers and Cata
Publisher: Avaya | Tags: infrastructure, ip, network, network infrastructure, qos, software, voip
Configuring Juniper Networks SSL VPN Security Appliance to Support Avaya IP Softphone
This paper describes the steps to configure the Juniper Networks Secure Access SSL VPN appliance to support the Avaya IP
Avaya Case Study: Harrah's Entertainment, Inc.
Harrah's Entertainment, Inc., is the world's largest provider of branded casino entertainment. Managing disparate system
Publisher: Avaya | Tags: productivity
Go Green With Home Agents: How a Virtual Contact Center Can Be Good for Profitability, Competitiveness, and the Environment
The carbon atom. It's too small to be visible to the naked eye, but it's causing a shift in global business that's hard
Publisher: Avaya
Creating a Multi-Location Dial Plan Using Avaya Communication Manager 2.0 - Issue 1.0
Customers almost always encounter dial plan problems when they consolidate multiple independent office systems together
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7