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Nortel Network Case Study: Johnson Controls, Inc

Category: Enterprise Applications, Networking and Communications

Tags: network management, ip, network, management

Overview Johnson Controls is a global leader in interior experience, building efficiency and power solutions. The company provides innovative automotive interiors that help make driving more comfortable, safe and enjoyable. Johnson Controls was dedicating a lot of internal resources to support their communications network that was built on diverse equipment. They wanted to focus more closely on their core businesses and get rid of distractions that were hindering their growth. In order to help reach their goals, Nortel is providing a suite of Global Services to Johnson Controls including: Managed Services, with around-the-clock telephony network management across several hundred sites around the world and covering virtually all of Johnson Controls' telephony needs - from dial-tone and voice mail management to call center networking.

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Publisher: Nortel Networks
File Format: HTML
Date Published: Jan 11, 2008
Format: Case Studies
Topics: Call Center - Contact, TCP - IP

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